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RIDER RESTRICTIONS

The event is designed to be as inclusive as possible. There are a very small number of restrictions that are imposed purely for safety reasons, principally:

Riders cannot take part if they are under eight years old, or if they are pregnant, or if they have a heart condition. There are also a small number of size limitations – riders must be more than 1.2m (3ft 11in) tall and less than 2.1m (6ft 11in) tall to fit into the harness, and can weigh no more than 120 kg due to the restrictions of the harnesses.

Riders with Disabilities

Given the requirement to climb 180 steps, riders must be capable of doing so. Unfortunately, we are not able to incorporate a lift into the temporary structure to enable non-ambulant riders to take part. All ground floor structures are wheelchair accessible, and the safety video has subtitles.

Free rides will be provided for carers, guides and mobility or sight assistants and specific time slots have been ring-fenced for exclusive use of those with disabilities. This includes people with learning disabilities, autism, and both hearing and sight impediments.

For full and comprehensive information for riders with medical conditions and disabilities, please see our ACCESSIBILITY DOCUMENT

We have dedicated ride times for riders who may need a little more time or assistance to complete Zip Now London:

16th July at 12:30pm
15th August at 2:30pm
4th September at 4:30pm

To book please contact us at support@zip-now.co

Concessions Tickets

Tickets for seniors, students and children can only be used by the appropriate person. Students will be required to show a valid NUS card with photographic identification. Seniors will also be asked to provide photographic identificaton of their age.

Child tickets are suitable for children up to but not including 16 years old. Proof of birthdate may be required. Children must be accompanied by a participating adult